Refund policy

Last updated 8 October 2026

AgentDoorman has a 7-day free trial that needs no card, so you can try it fully before paying anything.

Cancelling

• Cancel any time from Billing → Manage billing. Nothing more is charged after that.
• You keep your plan until the end of the period you already paid for.
• Deleting your account cancels your subscription straight away.

Refunds

• Your first payment: if AgentDoorman isn't for you, email us within 14 days of that payment and we'll refund it in full.
• Charged by mistake (for example twice, or after you cancelled): email us and we'll refund the mistaken charge.
• Otherwise we don't refund part-used months, but you keep access until the period ends.

If a renewal payment fails, your plan keeps working for 3 days while the payment is retried.

How refunds are paid

Payments are processed by Dodo Payments, our merchant of record. Refunds go back to the card or method you paid with; your bank may take 5–10 business days to show it.

Email hello@agentdoorman.com from your account's email address. See also our terms.